This offers general information about the online testing options that might be used for your class. Your instructor will explain the testing method that will be used for your course. Please contact your instructor with any questions about testing for a specific course.
Distance Education Proctoring
ACC has developed a live proctoring platform to accommodate students enrolled in asynchronous ONL, DLS, and hybrid HYD courses (hybrid HYC online courses and HyFlex on-campus courses do not qualify). Personnel from the Department of Distance & Alternative Education will monitor the student live through Class for Zoom while the student takes the exam. (Note: Students must have a webcam, speakers, and microphone for exams with DE Proctoring.) Please visit the DE Proctoring Student Portal for more information.
DE Proctoring is not available 24/7 and requires advanced scheduling. DE Proctoring is available:
- Monday – Thursday: 9 a.m. to 10 p.m.
- Friday: 9 a.m. to 4:30 p.m.
- Saturday: 9 a.m. to 7 p.m.
- Sunday: 10 a.m. to 5:30 p.m.
(All times are Central (CST/CDT)
Upon submitting an appointment request, DE Proctoring will send the student a confirmation email with detailed instructions on the steps to test successfully (computer requirements, joining Class for Zoom, ID requirements, information on the appointment meeting link, etc.).
The day before the appointment, students will receive an emailed invitation from Class containing the meeting link. Using the Class invite link, the student must join the appointment session 15 minutes before the intended start time.
The student will be required to enable their webcam and microphone and allow screen sharing so the proctor can see the student’s screen. The proctor will walk the student through a security check, including a 360 view of the testing space. The student will navigate to the test in Blackboard, and the proctor will allow access to the test. After the student completes the exam and logs out of Blackboard, the Proctor will end the Class for Zoom session.
If students require assistance, contact DE Proctoring staff at [email protected] or call 512-223-1372.
DE Proctoring Technical Requirements
DE Proctoring is available on Windows and Mac PCs/laptops and Chromebooks.
DE Proctoring is NOT available on iPads, tablets, or cell phones.
Related Information
Visit ACC Online for information about Distance Education and hybrid courses.
- ACC Online Degrees & Certificates
- ACC Online Class Schedules
- ACC Online Student Resources
- ACC Online Frequently Asked Questions
- ACC Online Orientation
- Student Course Evaluation
Get Help
- Submit Student Help Desk Request form
- Call Student Help desk at 512-223-4636
- Student Help Desk
Student Help Desk Hours
| Day | Hours |
|---|---|
| Monday – Thursday | 8 am – 7 pm |
| Friday | 8 am – 5 pm |
| Saturday | 10 am – 4 pm |
| Sunday | Closed |